How to choose the best COD courier in Morocco (Sendit, OzonExpress, Cathedis & more)

Moroccan sellers ship cash on delivery through many couriers — Sendit, OzonExpress, Cathedis, Amana (Barid Al-Maghrib), Digylog and others. The honest answer to “which is best?” is: it depends on your cities and your product. A courier that delivers reliably in Casablanca may struggle in rural areas, and the cheapest fee can cost you more once returns are counted. The way to choose is to compare them on your own orders.

The metrics that actually matter

• Delivery rate — delivered ÷ shipped. The single most important number.
• Effective fee — delivery fee plus return fees, not just the sticker price.
• Coverage — which cities and rural zones the courier reaches.
• Payout speed — how fast the courier remits your collected COD cash.
• Return handling — how quickly refused parcels come back to you.

Why delivery rate beats reputation

Reputation is city-specific. Two couriers in the same city can deliver very different shares of parcels, and a carrier that's great nationally may be weak where your customers actually are. Don't rely on averages or word of mouth — measure the delivery rate of each courier on your own shipments, ideally per city.

The main COD couriers in Morocco

• Sendit, OzonExpress, Cathedis — national COD couriers widely used by e-commerce sellers.
• Amana (Barid Al-Maghrib) — the national post, with strong reach into smaller towns and rural areas.
• Digylog and regional carriers — can perform well in specific zones.

Treat this as a starting shortlist, not a ranking — the right mix is the one that performs best on your routes.

How to compare couriers on your own data

1. Split shipments for the same cities across 2–3 couriers.
2. Track delivered vs returned per courier over a few weeks.
3. Compute the effective fee including return fees, not just delivery.
4. Route more volume to whichever courier delivers best in each city, and drop the underperformers.

getakid tracks each courier's real delivery rate from your orders and reconciles what each one owes you, so you can compare couriers on your actual results instead of guessing.